Membership Toolkit

Membership Toolkit is an application used by the five RTSD PTOs to send email communications, host an online student directory, and more. 

RTSD families can access the application using Radnor's Membership Toolkit website, or by downloading the Membership Toolkit app from the Apple App Store or Google Play.

Most of the Membership Toolkit features requires logging in to an account (to protect the privacy of our students and families). 

First Time Using Membership Toolkit?

Go to the Membership Toolkit webpage or app, tap on "Create Account," and provide the requested information to create an account. You should use an email address you can readily access to complete the registration process. It is also helpful (though not required) to register using an email address on file with RTSD - this speeds up verification and helps avoid duplicate records

Used Membership Toolkit in the Past?

You likely have a Membership Toolkit account set up. If you know your email address and password, you can enter them at any log-in screen. If you do not know your password, tap"I forgot my password" on the log-in screen.

If you do not know the email address used on the account, or no longer have access to that email account, email radnorptoptsa@gmail.com for assistance.

Each school year, families are asked review and confirm their contact information, their student's information, and what information should be shared in the online directory. This helps ensure information is accurate and that families are aware what information is being shared with other families.

For elementary school students, please also indicate your student's classroom teacher. 

For middle school students, please also indicate your student's team.

You can review and update the contact information and directory preferences at any time on the Signups webpage.

No. There is no fee for families to register for Membership Toolkit, review and confirm their contact information, set what information about their family should be shared in the online directory, receive PTO emails, and access classroom-specific communications.

Families do need to pay for Membership Toolkit in order to view the online directory. This optional fee ($10/person or $20/family) raises funds for districtwide PTO initiatives, as well as the PTOs at each school.

By paying for a Membership Toolkit "membership" ($10/individual or $20/family), you will be able to view the online student directory, which includes searchable contact information for families at all five RTSD schools.  Note that membership runs from August 1 to July 31, regardless of when it is purchased.

Purchasing directory access provides instant financial support for our students and you are supporting RTSD PTOs in their fundraising efforts. All money raised is used for districtwide PTO initiatives or distributed to the school PTOs.

By default, emails will be sent to the first parent/guardian listed on the contact information ("Parent") or to both parents/guardians ("Parent" and "2nd Parent").

To change the email address used for communications (ex. send to a personal email address instead of work email address), change the email address listed on the family contact information and tap "Next Step".

To change whether you receive PTO emails, you can go to the Manage Subscriptions page. Here you can subscribe or unsubscribe from the email communication lists you are eligible to receive and tap "Save Preferences". You can also tap the unsubscribe or manage preferences links at the bottom of any PTO email to adjust your email preferences.

For assistance adjusting email preferences, please email radnorptoptsa@gmail.com.

To change whether you receive PTO emails, you can go to the Manage Subscriptions page. Here you can subscribe or unsubscribe from the email communication lists you are eligible to receive and tap "Save Preferences".

You can also tap the unsubscribe link at the bottom of any PTO email to unsubscribe from that email communication list.

For assistance adjusting email preferences, please email radnorptoptsa@gmail.com.

There are a variety of reasons you may not be receiving emails, but here are some of the most common issues:

• Missing or inaccurate email address: Go to your family's contact information and update the email addresses on file. Check that the email address you most want to receive the most emails is listed for the first parent/guardian.
• Missing or inaccurate student information: After checking the family contact information above, tap "Next Step" and check that the student information page accurately reflects your student's school, grade, and classroom teacher (classroom teacher for elementary school and team name for middle school). This student information will control which email communication lists you are eligible to receive. 
• Unsubscribed from the email communication list: Go to the Manage Subscriptions page and check that your family is "Subscribed" to all relevant mailing lists. 
• Emails are in spam folder or not in the Primary inbox: Check your spam folder or, for Gmail, other mailbox tabs to see if the emails are being received but not in your inbox. Use your email provider's help information to ensure future communications go to your inbox.

You can see previously sent emails in the My Account section of Membership Toolkit.

Messages

Messages has copies of the past emails that were sent to each of the communication lists you are currently eligible for. This typically includes school PTO communications, grade specific PTO communications, districtwide PTO communications, and room parent communications (for elementary and middle school students). This is especially helpful if you registered for Membership Toolkit after the school year started and want to find messages from earlier in the year. 

When looking for messages from the school PTO, be sure to check both the schoolwide communication list (ex. "RES") and grade-specific communication list (ex. "RES - 2nd") - sometimes a grade-specific communication list is used even if the message was not actually grade-specific.

My Messages

My Messages has copies of each email that was sent specifically to your account. Note that it will not include any messages sent before you were eligible for a particular communication list. This is especially helpful for finding receipts and personalized emails, or finding past messages from communications lists for which you are no longer eligible.

Room Parent Communications (aka Classroom Communications) are messages to a specific classroom from the designated room parent volunteers. These are typically only used at the elementary school level. Note that not all room parents use Membership Toolkit to send messages to the class.

To receive Room Parent Communications through Membership Toolkit, you must select your student(s) classroom teacher(s) on the second page of your family's contact information. Select the appropriate classroom teacher(s) and tap "Save" to be added to this teacher's list.

Once linked to the classroom, you can tap the Room Parent Communications link at the top of any Membership Toolkit page to see messages sent by the room parents. You should also receive future room parent messages by email.

If you aren't receiving room parent messages by email (or if you would like to unsubscribe from the emails), go to the Manage Subscriptions page. Here you'll see the email communication lists you are eligible for, and can subscribe or unsubscribe from each classroom's room parent communications.

The online student directory is available to verified RTSD families who have paid for Membership Toolkit. It includes contact information for all families that who have  completed the free registration for Membership Toolkit and did not elect to opt-out of the directory.

The information listed comes from your family's contact information and directory publishing preferences, which can be adjusted at any time:

• Start on the Family Information page. Here you can update the information listed (ex. list a personal email address instead of work email address). But do not delete information to hide it from the online directory (that is handled below). Then tap on "Next Step"
• Review the information about your student(s) and adjust as needed. Then tap on "Save"
• Tap on the "Directory Publish Preferences" link. This page allows you control what information is shared in the online directory. 
  • To remove your family from the directory entirely, select "No" in the shaded box that reads "Do you want your information published in the directory"
  • To remove specific information (ex. email address, phone number, physical address, etc.), uncheck the box next to that information. Only information with a checked box will be shared in the directory.
  • Tap "Save" to save changes.

No. This information is used by districtwide PTO volunteers as well as school PTO volunteers to send email communications. It is not sold or shared with outside organizations.

Note that depending on your Directory Publish Preferences, your email address and other contact information may be shared in the online student directory, which is accessible to verified RTSD families that have paid for access. 

Use of the online student directory for solicitation of any kind is strictly forbidden. Violators will be permanently banned from the database, fines may be enforced and no refunds will be provided.

Please email radnorptoptsa@gmail.com with your question or for additional assistance with Membership Toolkit.